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Returns & Exchanges

Within Australia

Delivery within Australia is FREE. We use Australia Post Express Post.

International Delivery

All international shipments will be made by courier and require a signature on receipt. We will notify you of despatch and the approximate delivery date when the shipment leaves us. All shipments are fully insured.

Orders over $449.99 are despatched FREE.

Orders under $450 are shipped at $45 per order.

Please note that these charges do not include any taxes and charges that may be payable in the destination country

Returns

Our products always leave us in perfect condition and we aim to deliver the highest quality.

However, for your peace of mind we offer a 30 day free return policy on all or part of your shipment regardless of the reason for return.

All returns must be clean and unworn with tags attached and in saleable condition. Please include a copy of all despatch documents to confirm the 30 day period

Please notify us by email at sales@daronne.com so we can advise method of return.

Please ensure all returns are properly packaged to obviate possible damage.

Please make sure returns are made within the required timeframe to:

daronne naturelle
P.O.Box  2440
North Ipswich
Qld. 4305
Australia 

Please note we are more than happy to answer any queries you may have, please view our “Contact Us” page.

Sale and Discounted Items

We are happy to offer mostly the same return conditions but returns must be made within the 30 day period and in a saleable condition with all tags attached. As these items are discounted we will be requiring a 10% restocking charge on any refunded order

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